Last updated: October 12, 2026

1. Acceptance

These Terms and Conditions govern the use of the website ultravioletaenergy.com, operated by Grupo Alorey, doing business as Ultravioleta Paneles Solares (Ultravioleta Energy), RFC (Mexican tax ID) GAL250404R37, with its address at Av. Xcalacoco, fraccionamiento Balamtun, Calle Kan #3, Playa del Carmen, Quintana Roo, C.P. 77712, Mexico. By using the website, you accept these terms.

2. Website Information

The content is for informational purposes only. Descriptions of products, systems, savings or performance are approximate and do not constitute a binding offer or a guarantee of results. Every engagement is formalized through a written quote and/or contract.

3. Quotes and Estimates

• Quotes are valid for the period stated in each document.
• Savings estimates depend on usage, CFE rate, orientation, shading, equipment, and regulatory or rate changes.
• Processing times with CFE depend on CFE.

4. Warranties

Equipment and installation warranties are specified in writing in each quote and contract.

5. Intellectual Property

The text, images, logos and other content on this website belong to Ultravioleta or its licensors and may not be reproduced without permission.

6. Third-Party Links

The website may include links to third-party sites, such as WhatsApp or Google. We are not responsible for their content or policies.

7. Limitation of Liability

We do not guarantee that the website will be free of errors or interruptions. To the extent permitted by law, we will not be liable for damages arising from the use of the information on this website.

8. Personal Data

The processing of your data is governed by our Privacy Notice.

9. Governing Law and Jurisdiction

These terms are governed by the laws of the United Mexican States. For any dispute, the parties submit to the competent courts of Playa del Carmen, Quintana Roo, without prejudice to the rights granted by the Ley Federal de Protección al Consumidor (Federal Consumer Protection Law) before PROFECO.

10. Contact

For any questions: email [email protected] or phone/WhatsApp 984 120 8751.