{"id":716,"date":"2026-10-12T11:47:06","date_gmt":"2026-10-12T11:47:06","guid":{"rendered":"https:\/\/ultravioletaenergy.com\/?page_id=716"},"modified":"2026-10-12T11:47:06","modified_gmt":"2026-10-12T11:47:06","slug":"aviso-de-privacidad","status":"publish","type":"page","link":"https:\/\/ultravioletaenergy.com\/en\/privacy-notice\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Last updated: October 12, 2026<\/em><\/p>\n\n\n<h2 class=\"wp-block-heading\">1. Identity and Address of the Data Controller<\/h2>\n\n\n<p class=\"wp-block-paragraph\"><strong>Grupo Alorey<\/strong>, doing business as Ultravioleta Paneles Solares (Ultravioleta Energy), RFC (Mexican tax ID) <strong>GAL250404R37<\/strong>, with its address at Av. Xcalacoco, fraccionamiento Balamtun, Calle Kan #3, Playa del Carmen, Quintana Roo, C.P. 77712, Mexico (hereinafter \u201cUltravioleta\u201d), is responsible for the processing of your personal data in accordance with the Ley Federal de Protecci\u00f3n de Datos Personales en Posesi\u00f3n de los Particulares (LFPDPPP) (Federal Law on the Protection of Personal Data Held by Private Parties) and its applicable regulations.<\/p>\n\n\n<h2 class=\"wp-block-heading\">2. Personal Data We Collect<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Identification and contact details: name, phone number, WhatsApp, email address.<\/li>\n\n\n<li>Address or location of the property where the installation would take place.<\/li>\n\n\n<li>Electricity usage information: CFE bills, rate and service number, when you share them.<\/li>\n\n\n<li>Browsing data collected through cookies and similar technologies (see Cookie Policy).<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">We do not collect sensitive personal data. If it ever becomes necessary, we will request your express written consent.<\/p>\n\n\n<h2 class=\"wp-block-heading\">3. Purposes<\/h2>\n\n\n<h3 class=\"wp-block-heading\">Primary purposes (required)<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Responding to your requests for information and quotes.<\/li>\n\n\n<li>Conducting site visits, system design, installation and maintenance.<\/li>\n\n\n<li>Handling interconnection paperwork with CFE when you request it.<\/li>\n\n\n<li>Invoicing, collections, and fulfillment of warranties and legal obligations.<\/li>\n\n<\/ul>\n\n\n<h3 class=\"wp-block-heading\">Secondary purposes (optional)<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Sending you information, promotions or news.<\/li>\n\n\n<li>Satisfaction surveys and statistical analysis to improve our service and website.<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">If you do not want your data used for secondary purposes, you can let us know at any time by email at info@ultravioletaenergy.com or by phone\/WhatsApp at 984 120 8751. Declining will not be grounds for denying you our services.<\/p>\n\n\n<h2 class=\"wp-block-heading\">4. Transfers<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Under Article 37 of the LFPDPPP, your data may be shared without your consent with the Comisi\u00f3n Federal de Electricidad (CFE, the federal electric utility) for the interconnection procedures you request, and with competent authorities when required by law. We use service providers (data processors), such as web hosting, email and analytics tools, that process data on our behalf. We do not sell your personal data.<\/p>\n\n\n<h2 class=\"wp-block-heading\">5. ARCO Rights and Withdrawal of Consent<\/h2>\n\n\n<p class=\"wp-block-paragraph\">You may Access, Rectify, Cancel or Oppose the processing of your data (ARCO rights), and withdraw your consent, by sending a request by email to info@ultravioletaenergy.com or by phone\/WhatsApp to 984 120 8751. Your request must include:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>Your name and a way for us to send you our response.<\/li>\n\n\n<li>A document proving your identity or, where applicable, legal representation.<\/li>\n\n\n<li>A clear description of the data and the right you wish to exercise.<\/li>\n\n\n<li>Any information that helps us locate your data.<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\">We will respond within a maximum of 20 business days and, if applicable, will carry out your request within the following 15 business days, in accordance with the LFPDPPP.<\/p>\n\n\n<h2 class=\"wp-block-heading\">6. Limiting Use or Disclosure<\/h2>\n\n\n<p class=\"wp-block-paragraph\">You can limit the use of your data by requesting it by email at info@ultravioletaenergy.com or by phone\/WhatsApp at 984 120 8751. You can also sign up for PROFECO's Registro P\u00fablico para Evitar Publicidad (REPEP) (Public Registry to Avoid Advertising).<\/p>\n\n\n<h2 class=\"wp-block-heading\">7. Cookies and Tracking Technologies<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Our website uses cookies and tools such as Google Analytics, Google Tag Manager and Google Ads. See our <a href=\"\/en\/cookie-policy\/\">Cookie Policy<\/a>.<\/p>\n\n\n<h2 class=\"wp-block-heading\">8. Changes to This Privacy Notice<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Any changes to this notice will be posted on this page.<\/p>\n\n\n<h2 class=\"wp-block-heading\">9. Authority<\/h2>\n\n\n<p class=\"wp-block-paragraph\">If you believe your right to personal data protection has been violated, you may contact the competent personal data protection authority.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00daltima actualizaci\u00f3n: 12 de octubre de 2026 1. Identidad y domicilio del responsable Grupo Alorey, con nombre comercial Ultravioleta Paneles Solares (Ultravioleta Energy), RFC GAL250404R37, con domicilio en Av. Xcalacoco, fraccionamiento Balamtun, Calle Kan #3, Playa del Carmen, Quintana Roo, C.P. 77712, M\u00e9xico (en adelante, \u201cUltravioleta\u201d), es responsable del tratamiento de sus datos personales conforme [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-716","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aviso de Privacidad - Ultravioleta Paneles Solares<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ultravioletaenergy.com\/en\/privacy-notice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aviso de Privacidad - Ultravioleta Paneles Solares\" \/>\n<meta property=\"og:description\" content=\"\u00daltima actualizaci\u00f3n: 12 de octubre de 2026 1. 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